Larson Air Conditioning

Larry, Sam, and Joshua were professional, polite, and on-time in replacing two HVAC units. They went above and beyond by helping me change a very high air filter, and swept my flat roof. They wore protective footwear covers in my house. They installed new digital thermostats and ensured I was successful in connecting them to the app. The phone staff was very friendly as well. Highly recommend.

We have been with Larson Air Conditioning for about 8 years now. In 2026, it seems excellent customer service is dying; however, with Larson Air, you can expect professionalism and a neatly groomed tech who takes the time to explain and review maintenance options and the latest technology upgrades without being pushy. Today, Raegan was our technician for an annual check-up. He was incredibly polite, using booties in our home, which felt like white-glove service, and was kind to our dogs, who we’re not put away for this appointment. He was so personable; this experience felt like having a friend who was over to help care for our home. He was knowledgeable, which made us feel confident in his professional assessment. I truly appreciate how much thought Larson's company puts into our experience from their process, to their technician who is entering our home, and follow-up. Raegan is the company's true asset and an excellent representative of the Larson Air Conditioning brand. I look forward to continuing our business with them and will request Raegan for our next service call. Thank you, Larson!

I give my highest recommendation to Larson AC for anyone needing help with their AC! I’ve been so impressed from start to finish. We had Larry out to do a regular service; he was prompt, very kind and professional, and knowledgeable. Our system was nearing the end of its life, so he got us all set up for a full replacement. He gave us multiple options to choose from and made sure we had all the info we needed to make the best choice for us, and we were scheduled less than a week. Zack and Nick came to do the replacement, and we couldn’t be happier with the results. They were very respectful of our home, kept it clean and were very professional, helpful, and kind. The new system is so much quieter than our old one, and has a very handy thermostat that connects to our phones. They even handle taking away the old system too. I found Larson by looking for companies on Yelp and BBB. I was highly impressed with their ratings and the service we have received from them confirms it; it is clear they hold themselves to a very high standard. We have peace of mind knowing that if we need anything, Larson’s team will take good care of us.

When everything goes smoothly any company will do, but when there is a problem you get to see what kind of company you are working with. In my case after the system installation there was a noise from the duct in my bedroom. My regular technician Sam came out with the insulation manager Josh to diagnose the issue. The problem was the old duct work. They came back with material to fix the problem, and made sure it was working properly. They came back again (without being asked) to follow up and make sure it was still operating properly. Larson Air showed true concern that I was fully satisfied with the system. I had a good feeling about them when I chose them and my instincts turned out to be correct. I would recommend Larson Air without reservation.

AJ arrived wearing booties and it just got better from there. He was knowledgeable, pleasant and courteous. Best of all, he explained things well. I'd recommend AJ and Larson Air Conditioning!

I recently hired Larson Air Conditioning to fix a thermostat issue, and I couldn’t be more impressed. They were extremely prompt and arrived right away. Damien quickly diagnosed and resolved the problem, then went above and beyond by doing a thorough inspection of both AC units. He also set me up with an app so I can monitor my HVAC system while I’m out of state, which gave me real peace of mind. Damien was professional, knowledgeable, and had an excellent work ethic throughout the entire visit. I highly recommend Larson for any HVAC needs in the Phoenix/Scottsdale area.

I scheduled an HVAC maintenance check on my units purchased from Larson Air Conditioning and had the pleasure of having technician Raegan E. service them. He called within the requested timeframe to confirm his arrival and was considerate enough to check that it wasn’t too late since it was getting dark. The later time worked perfectly for me, and I really appreciated that they followed through rather than rescheduling. From the moment he arrived, Raegan was professional, courteous, and extremely knowledgeable. He thoroughly explained what he would be testing, walked me through the process, and clearly communicated how well our units were holding up. His attention to detail and transparency gave me complete confidence in the condition of our system. When he was finished, Raegan took extra time to answer all of my questions and even showed me pictures of the unit in the attic, which was very helpful and reassuring. It’s rare to find a technician who is both technically skilled and genuinely customer-focused. Overall, this was an excellent experience from start to finish. I highly recommend Larson Air Conditioning and especially Raegan E. for anyone looking for reliable, honest, and top-notch HVAC service. I wouldn’t hesitate to use them again.

James Wingrove, Jr. was our tech. He brought his apprentice, Tim with him. James and Larson are the highest caliber of service one can ask for. Trust worthy and comprehensive. Compared to other companies, Larson is higher end cost, but the trust and workmanship/professionalism is well worth it! 5 stars.

We purchased our brand new AC unit from Larson last year. Today we had a maintenance check up. Have you ever had an AC company actually proactively reach out to you so they could schedule their follow up appointment? Wild right? We were appreciative of their customer service! Raegan E. was super professional, kind and genuine during his visit. We are always thankful that they wear booties in our home (we have children and animals) to not track any unwanted dirt or germs in our homes as well! We realized there was a service that wasn’t completed by a past technician and Raegan made sure to correct that today on his visit. We would definitely recommend Larson, their customer service and overall work flow has been great!

Decided to replace an aging HVAC system. Got 4 competing bids and statements of work. We went with Larson Air Conditioning due to the positive reviews, the thorough evaluation and documentation of what was needed and a competitive price. They were very professional throughout the entire process, with good communication. Ish was great in scoping out what was needed and with recommendations and Sam did an outstanding job as a lead on the install. This company is well run and efficient. I would highly recommend, there were no surprises, and Larson is the only company that i solicited that offers a good labor guarantee.

I liked my previous HVAC provider and still appreciate their excellent duct replacement work. But dang, THESE guys are AWESOME. Travis quickly identified and resolved a very simple issue that the other guys had overlooked in no fewer than 10 visits over a 3-month period. This is the value of domain-specific expertise. He explained the situation clearly, made some good recommendations for the longer term, and shared information I could use to educate myself on the options. Then he charged me a pittance and left all areas as clean as he’d found them or better. All this in a same-day visit, scheduled by Andre after patiently hearing me out over a long phone call. As it turned out, that wasn’t the end of my saga. Travis came back, listened carefully when I described the one workaround I’d discovered, then discussed my situation with the manufacturer. And then he fixed it. A problem I’d had since the day I bought my heat pump almost 3 years earlier… he fixed it. And didn’t charge me for the hours-long visit. You might wonder, what was the problem? The heat pump the other guys had sold me, supposed to be the exact equivalent of the one I was replacing, was single-stage. Not 2-stage, like my old one. All my other equipment was configured to work with a 2-stage system. I also had Larson back to act on the initial recommendations. A quote for duct cleaning, which I ignored, was sent without comment and never mentioned. There was never a hard sell. Travis handled the quotes I requested, did great thorough work, and checked my satisfaction with everything done before leaving. Pricing on this work was reasonable and competitive with earlier quotes from other providers. My HVAC system is running smoothly and quietly, with greater comfort and much greater efficiency than ever before. From a heat pump I had planned on dumping as soon as I could afford to… I now look forward to decades of reliability. Larson is a great find and will be my HVAC provider going forward.

No heat coming from unit so called for service. Unit was purchased from Larsons in 2019 so still under warranty. They sent Technician Tunde out next afternoon. He was very knowledgeable, polite and efficient. Issue was with compressor due to cold weather we were having. Very happy with Tunde and Larson.

I had an excellent experience with Larson Air Conditioning! My technician, Reagan, was incredibly thorough, considerate, and took the time to explain everything clearly. He was also very respectful of my home—clean, careful, and professional from start to finish. It’s refreshing to see that level of care and attention to detail. Highly recommend Larson for anyone looking for trustworthy, top-notch service!

I had tech Dan Williams assist me today and he exceeded all expectations. I have a Trane packaged a/c heat pump unit on my roof. I was having issues with my heat pump mode recently. I had two prior companies attempt to diagnose and repair the issue. I was left disappointed with the lack of general knowledge and the price I had to pay without actually coming to a definitive solution. Out of frustration and after seeing the positive reviews, I decided to give Larson a call. Dan Williams arrived on time, was very friendly, and put on boot covers before entering the house without me asking. He took his time to conduct a full diagnostic of my system. After that was complete, he presented me with repair options and supporting evidence. There was no pressure on the repair options and transparency on the pricing. The second company I called did a bunch of "stuff" and didn't tell me about the cost until the end. I had to negotiate those things down because I didn't authorize it. Not the way to do business in my book. Needless to say, Dan was able to find the issue, explained everything to me and most importantly resolved the issue. I was so impressed with him that I called Larson while he was still at my home to schedule work for my parents' house. The reviews are well earned and they certainly don't need mine. But I will be using Dan moving forward because of the exceptional knowledge and service he provided. Thanks, Dan!

Raegan was so polite and professional! He was on time and very courteous. Raegan explained what he would be doing to our system and then explained the Membership program to us. It was a pleasant experience having him work on our unit and in our home.

We’re new customers with Larson, and so far, we’ve been very impressed with their level of service. Today, Larry Knight performed a maintenance check on one of the systems we had installed in 2024, and he couldn’t have been more professional. Larry is knowledgeable, personable, and patient — even when I accidentally gave him the wrong WiFi password, costing him extra time. He handled it with complete professionalism and good humor, making sure everything was set up and running perfectly before he left. Technicians like Larry are the reason we’ll keep coming back to Larson. It’s great to see a company that values both expertise and genuine customer care.

15 months ago, we paid Larson Air about $22K to replace 2 rooftop combo AC units and to remove 2 evaporative coolers. Larson Air did not properly seal the new AC combo units or the holes created by the removal of the evaporative coolers and old condensate line, which left our roof, attic and home vulnerable to rain and other elements for over a year. We were not aware of this until water started leaking through our ceiling onto the floor during the recent heavy storms. Larson Air immediately accepted liability, agreed to resolve the problem, and sent out a mitigation company and roofer. The mitigation company they sent out told us we were their 2nd service call of the day related to water intrusion caused by Larson Air workmanship. The mitigation company and roofer were all set to start the repairs, but Larson Air instead blind-sided us by filing a liability claim with their insurance company, listing us as the 3rd party claimant. Although Larson Air has accepted liability in their insurance claim, over one month later our roof has still not been repaired, and water continues to leak from more recent storms. We have repeatedly asked to speak with the owners of Larson Air, but they have not reached out to us. We’ve been told that the owners leave this sort of thing up to the managers (Tom and Efren), but the managers (Tom and Efren) have failed us miserably, and there is still no clear path to resolution. We are devastated that this has happened to our home, and our 4-person family has been living in a hotel now for over a month, due to the damage. We are heartbroken and disillusioned that a local family-owned company would leave another family in this situation, a problem caused by their own company, and despite multiple attempts to escalate we have been severely let down. Updated 12/2/25, in response to "The Larson Team's" response: Dear community, kindly note that my review expressed serious concerns that multiple attempts to escalate to the owners have gone unanswered, and their company's public response to my review was from an anonymous person. No Accountability = No Credibility. Please consider this before giving Larson Air Conditioning any of your money. They are not a large company, and we were told that the owners are aware of the situation. Mr. and Mrs. Larson's silence has sent a clear message. Their website emphasizes family and service values, yet the owners won't take the time to communicate with a family whose lives have been turned upside down by their family's company. Please also consider their publicly stated excuses for not resolving the issue yet. It doesn't matter if our home has asbestos or anthrax. Larson Air Conditioning is still responsible for all of the damage, and there are absolutely no excuses for them not repairing our roof after they've been aware for almost 2 months. Please also be aware that their response is not completely honest, as there was no pre-existing damage to our roof, per multiple inspectors and roofers, including multiple companies sent by Larson and their insurance company. Whether they go through their insurance or not, they are ultimately 100% liable and accountable for the damage they caused, and the resulting damage. Please consider these things before you decide which HVAC company to hire.

Great customer service. Travis is very experienced and thorough. Such a nice guy. His mama can be proud. An asset to the company. Second time we have used Larson's. 💯

Larson provides exceptional service. Raegan, the tech who has been servicing my HVAC system is polite, thorough, goes above and beyond and cleaned up everything upon completion. I had a lot of unresolved problems from when my home was built and Raegan has been really helpful in assisting me with videos and photos of substandard work done, to submit to the builder, for repairs. All future work on my units will be done by Larson/Raegan as they have proven to be knowledgeable and trustworthy.

We had Larson Air Conditioning install a new Trane variable speed AC unit and heat pump. Our old unit was 15 years old and we wanted to get it replaced before the end of the year to take advantage of the expiring tax credit and to avoid any failures likely to come next summer. Mike and Joshua did the install on 12/23 and they were great. They were very professional and friendly and made sure the job was done right.

Very impressed with Larson Air once again. Reagan went above and beyond on his service call and checked to ensure there were no leaks in the A/C ducting. He was careful bringing equipment through the house and offered me the latest and greatest air filtration upgrades and service plans without pressuring me. The system check was quick and Raegan showed up on time and provided a courtesy call to let me know he was on the way. Fantastic work!

I had a fantastic 5-Star experience with Larson Air Conditioning. I appreciated their transparency, expertise, and excellent customer service. From the initial estimate by LARRY to the final installation by ZACH & NICK, the entire process was seamless and highly professional. I liked the photos they took throughout the process to show me exactly what they were doing and what the new unit looked like once installed.

Larson Air Conditioning is the third company came to diagnose my AC not cooling issue. Their competitive costs and professionalism won me over. I cannot recommend Larson Air Conditioning’s Lyle F. highly enough for his outstanding work on my air conditioning system. He was tasked with replacing the evaporator coil, and from start to finish, his professionalism and expertise were evident. Here are a few reasons why I give him a solid 5-star rating: Professionalism: Lyle arrived on time, was courteous, and communicated clearly throughout the process. Attention to Detail: He took the time to explain the issue, the replacement process, and what to expect afterwards. His work was thorough and meticulous. Cleanliness: Not only did he wear shoe covers, but he also made sure to clean up after the job was done. My home was left just as clean as when he arrived. Expertise: It's clear that Lyle knows his stuff. The replacement went smoothly, and my AC is now working better than ever. Customer Service: He was patient with my questions and made sure I was satisfied with the work before leaving. It's evident that he takes pride in his job and values his customers. If you're looking for a reliable, professional, and skilled air conditioning technician, look no further. Lyle is your guy!

Larson was exceptional through the whole process. The guys who diagnosed the problem and made the recommendation (AJ & Saul) were professional, knowledgeable and polite. The guys who did the installation (Ernesto and Joe) were great. They arrived on time, worked really hard and were both knowledgeable, friendly and polite. They did a great job and cleaned up after themselves. Our experience with them was great and I highly recommend them.

Larson AC schedules with a big window of time but they also give a 30 minute notice with a link of a map to see where technician is at. Damien was very friendly, knowledgeable and explained what he was doing during the inspection. This was very helpful for me.